SSSF Seeks Part Time Information Technology Support Assistant
The Scholastic Shooting Sports Foundation (SSSF) is seeking a highly motivated individual to assume the role of Information Technology (IT) Support Assistant. The successful candidate will be responsible for various internal and external IT support duties in support of the SSSF and its programs. Ideal candidates will have prior experience and/or volunteerism in the Scholastic Clay Target Program and/or Scholastic Action Shooting Program. Position is part-time, hourly and may work remotely in the contiguous United States. Click here to view the complete job description and how to apply. Applications must be received by 5:00PM CST on March 17th. Job Description: Position's primary focus may be in the areas of computer operations, user and desktop support (hardware and software), helpdesk, and data management. Performs a variety of moderately complex information technology support duties to ensure smooth delivery of technology services. Monitors, operates, or coordinates and assists others in the operation of computer hardware, software, and peripherals in order to achieve desired results. Utilizes computer equipment, Documents knowledge base, Microsoft Office 365 Suite, manages and oversees SharePoint Shared resources, Internal management system users, channels communications, software and diagnostic tools to perform a broad range of customer assistance, equipment maintenance and repair and computer operations assignments. Typical Job Duties:
- Provides assistance in the use of personal computer hardware, software, and specialized mainframe technology or operates a multi-platform computer environment or monitors the production scheduling, execution, and successful completion of production jobs
- Sets up and configures laptop computers, peripherals and accounts assigning security level using Microsoft Office 365 suite
- Installs software and installs and repairs hardware and peripherals
- Tests programs
- Troubleshoots, diagnoses problems, implements corrective action procedures within prescribed guidelines and/or escalates to other technical resources as appropriate
- Maintains website
- Administers user accounts
- Designs and produces basic reports
